Manufacturing/service process design is based on a considerable number of different variables and represents, in essence, a number of trade-offs. Depending on the nature of the business, the nature of the product, and the nature of the market place, the chosen process design will obviously be different. A) By taking as an example an organization or a product from an industry that you are familiar with, critically discuss the main factors that influence the choice of a manufacturing/service process design. (1700) B) How do you see the main principles of project management aiding the operations manager/manageress in introducing change to the process/system? (1000) Compare and contrast what different authors have to say about a given concept, applying an analytical approach in your write up
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