The course examines the nature and role of services, service strategies, new service development, service processes, service errors, technology and innovation, service facility location, layout and the management of service employees. Also, focuses on globalization of services and the measurement and management of service quality.
HelloThe syllabus will be attached and the assignment is on page 8 and 9. You will write a paper about Group Paper…… And it will be on Publix, which is a store in the US.Make sure you read the whole prompt and follow everything.Preferred language style US English
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