Read the following scenario and sample dialogue. Answer the questions that follow. Incorporate your personal experiences in dealing with conflict in a work or voluntary environment. Consider the points of view from each of the parties involved and their roles within the organization. Submit by the due date provided. Specific assignment guidelines and parameters, including grading criteria, are provided on the class data sheet.
1. Do you think this conflict could have been prevented? Explain.
2. What do you think Maria and Vicki could do to prevent more of this potentially time-wasting and destructive conflict?
3. What advice could you give to these conflicting parties? Provide details.
4. Based on your personal and professional experiences, what conflict management skills do Maria and Vicki need to learn? Discuss.
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