Managerial Communication: Strategies and Applications Sixth Edition by Geraldine E. (Elizabeth) Hynes. You should develop your case analysis following the steps listed here:Step
1: Select the organizationYour first step will be to choose an organization on which to base the project. There are four possibilities:1. Use your current organization.2. Use a past
1. Use your current organization2. Use a past
2. Use a past workplace
3. Use an organization within which you have engaged in significant communication as a stakeholder; possible examples include and educational institution, a place of business where you were a consumer or client; a volunteer organization.
4. Interview a small business professional regarding her or his workplace communications.When selecting an organization, be sure that you will be able to assess the communication to a degree whereby you could make managerial recommendations. For example, this project could not be completed if the depth and breadth of interaction consists simply of arguing with a department store manager over the return of an unwanted item. Should you have any concerns about your choice,
contact the course mentor and dialog about your intended organization before beginning this project. Step 2: Review communications and identify issues within the organization.The next step in producing a case analysis involves reviewing the workplace communications while keeping in mind the key concepts in textbook chapters 10–13 and 4. Particularly, identify practices that could be improved and issues that need resolution.Step 3: Develop a scenario and relevant questions
Once a preliminary analysis is complete, formulate a workplace situation centered on managerial communications. Construct a scenario focusing on problematic practices and issues.The scenario must conclude with a series of questions relating to the issues, concerns, and problems that are ultimately addressed within this study. These questions are a critical part of the case because they reflect a grasp of key concepts covered in the course material as well as your ability
to apply the theory learned to achieve practical solutions.The answers to the questions form the main body of the managerial report. Formulate your answers applying the theories, information, and vocabulary learned in the course modules. Remember that the true subject of this final project is managerial communications; the scenario serves only as a vehicle for the report, i.e., an example that allows you to demonstrate competency in achieving the learning objectives of this course. Do not allow the organization itself to become the subject of the final report.
NOTE: Written Assignment 8 (part 2) requires the submission of a preliminary outline of your project (describing the scenario, the questions under development for the case analysis, and the managerial communication theory that assists in answering these questions). Step 4: Formulate recommendations for resolution of issues – Throughout the course, review case questions and formulate recommendations aimed at resolving the identified problems and issues. There is no specific
length for the case analysis; nevertheless, you should aim to answer each question as thoroughly as possible. For information on how the report should be structured, see the section below called, “Case Analysis Structure.” For information on how your project will be judged, see the “Assessment Guidelines for Case Analysis,” below. Use the criteria listed there as a guide when working on your case analysis. For the due date for your case analysis, see the course “Calendar.”
Case Analysis StructureYour completed case analysis should be in APA format and should contain the following: Title page; one that includes your name, title of the report, date, course code, and name of the course mentor.
Introduction to the case analysis. The main body, clearly explaining analysis and details of the problem-solving process used to reach the recommendations for a solution. Remember that the case study focus is on demonstrating competency in managerial communications, not to provide a description of an organization. Recommendations for the case solution, i.e., a solution derived from a methodical analysis of the pertinent questions. References/Works
Cited page in APA format.
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