Case Study: Customer Relationship Management (CRM)technologies

Case Study: Customer Relationship Management (CRM)technologies

Case Study: Customer Relationship Management (CRM)technologies

Order Details

The aim of this case is to have an understanding of some companies’ problems encountered in the sales, services, or marketing activities and how the management overcomes such problems by adopting a strategy to implementone of the Customer Relationship Management (CRM)technologies available in the market.  You will investigate the implementation of the selected toolin one of the listed companies of your choice.

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