Read Chapter 7: How Dare He Try To Manage Our Talk by Drs. Ryan S. Bisel andAmber S. Messersmith (pp. 53-56) in Case Studies for Organizational Communication, and then respond the following prompts/questions. This case study is to be completed individually and will be run through Safe Assignment on Blackboard to verify your original work. If you have any questions, please ask the professor. To upload your Case Study #1 response to Blackboard you click on the “Assignments” tab on the left-hand side of the screen on the Blackboard page for this course. Then, click on the “Case Study #1” (the one with the green check mark by it) and follow the prompts to upload your Case Study #1.
1) After reading about the organization in the above case study, identify and describe three characteristics of the organization according to Chapter 1 of your textbook (i.e., the roles, rules, hierarchy, culture, etc.) and how they affected the communication within the organization discussed in the case study. (6 points)
2) Identify and describe at least six of the components of the communication process (Chapter 2) as you see them illustrated in one or more of the communication interactions described in the case study. (12 points)
3) Describe to the best of your ability the climate (Chapter 5) of the organization discussed in the case study. Identify and briefly explain any barriers to effective communication in the organization described in the case study. If you perceive the climate to be a barrier, it is fine to discuss climate in this portion of your response as well as the first part of the prompt. If you do not perceive there to be any barriers to effective communication in the case study, please adequately defend your response.
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